Bedner's Farm & Greenhouse

bedner’s VIP

BENEFITS:

AUTOMATED RECEIPT TRACKING

No need to keep receipts for returns or the tree + shrub warranty.

WEEKLY E-NEWSLETTER

Stay connected and informed about new plant and product arrivals, workshops and and events, sales, and gardening tips and inspiration.

Mobile App Rewards

  • Rewards can be spent any time, on any plant or product currently in stock, and never expire!
  • $5 Reward for downloading the mobile app
  • $5 Birthday Gift Reward
  • $5 Reward after 5 Store Check-Ins
  • Additional Rewards earned based on purchase history, and are processed weekly.

Sign up is easy! See any Sales Associate at the checkout. No forms to fill out. They will need your Driver’s License, email address, and phone number.

Mobile App Download: Search “Bedner’s” on iTunes or Google Play, download the app and create your own account.

More Details: 

  • Your home address, phone number, and email address are required for receipt tracking.
  • The email address on file must match the email address associated with the mobile app for Rewards.
  • All purchases must be made at the checkout as a VIP customer for purchase history rewards to be processed.
  • Rewards cannot be spent on online store purchases, planting fees, landscape contracts, delivery services, classes/workshops, and gift cards, nor redeemed for cash.
  • Bedner’s reserves the right to modify or discontinue the Mobile App Rewards program without prior notification at any time.

FAQs:

What is Bedner’s VIP?

Customers make their purchases at the checkout using their VIP account, (by giving the Sales Associate their name, phone or customer number). The benefits include automatic receipt tracking for the tree & shrub warranty or returns, plus we can look into your purchase history if you need reminded of what you’ve planted in the past. Additionally, you will be on our email and home mailing list to receive our newsletters.

What are Mobile App Rewards?

Bedner’s VIP customers can download our mobile app to earn Rewards to spend on in-stock plants or products. Rewards include $5 for downloading the app, $5 after checking in 5 times, $5 for their birthday, and other Reward amounts based on purchase history or store promotions.

How do I sign up for Bedner’s VIP?

If you are already in our system from the past Bedner Bucks loyalty program, then they are automatically a Bedner’s VIP customer. You will need to continue to give the Sales Asssociate their name, customer number or phone number at the time of every purchase so that your purchases will be tracked.

If you are a new customer, then you can tell the Sales Associate that you want to be a Bedner’s VIP customer. You will give your driver’s license to scan for your home address, your email address, and phone number.

How do I sign up for Mobile App Rewards? 

First, let the Sales Associate know that you will also be downloading the app for Rewards. The Sales Associate will mark your profile as a Mobile App Rewards customer. Next, download the mobile app and make sure to Check-In each time you visit.

When will I get Rewards?

Rewards aren’t automatic like the former Bedner buck program. Rewards are like coupons that will show up periodically throughout the season based on store promotions and visit history. There are no longer credit points for purchases, but Rewards will come from repeat check-ins, visit history, and store promotions. They are a way we are giving out thank you-type of coupons, rather than print coupons in magazines and newspapers. We will be looking at customer visit history for Rewards too, but this is not like the former Bedner Bucks where points were awarded for how much you spent.

How do I redeem Rewards? 

Rewards can be spent on any plant or product in stock, anytime of year, and they never expire. At the checkout, simply open your mobile app and click the “Rewards” button. Choose which Rewards you want to spend and show it to the Sales Associate. The Sales Associate will then redeem it for you and take the amount off of your purchase total.

Do my purchases accrue to earn Rewards?

Rewards are given out weekly based on the prior week’s purchases only. Your purchases will not accrue week to week.

Do I need to make a purchase to Check-In with the Mobile App?

No, there is no purchase necessary for a mobile app check-in.

Do I earn Mobile App Rewards for the landscape services? 

You can earn Rewards for the plants and products from your landscape contract. To do so, you must let our Office Manager or your Designer know so that they can mark you as a Mobile App Rewards customer in our system. If you shopped in store and already signed up for the Mobile App Rewards, then you will automatically earn Rewards for your landscaping. Rewards are earned on all plants and products, and landscape services are excluded.

Are there any exclusions for the Mobile App Rewards? 

Rewards are not earned on bulk soil, compost or mulch purchases, class fees, delivery fees, or landscape planting services. Rewards can be spent by shopping in the garden center for any plants or products that are in stock at the time.

I forgot to check-in last time I was there. Can you still check me in? 

Yes! From the mobile app, click Ask Us to request a check-in. Just give us your name and date of visit and we will check you in.

What about your online store? Do I earn Rewards or can I spend Rewards? 

When shopping online, you will earn rewards from purchases made, however spending rewards online is not available at this time.

Do I earn rewards from buying a gift card, or can I buy a gift card with my Rewards?

The person that you give a gift card to can earn Rewards when they redeem the card. Rewards can be redeemed on any plant or product currently in stock in the garden center, and cannot be used to purchase gift cards.